Carrier On-Time Performance Calculator

Carrier On-Time Performance Calculator

Evaluating a shipping carrier's reliability? This calculator converts shipment history into an on-time performance percentage.

On-Time Percentage = (On-Time Shipments / Total Shipments) x 100

Example

475 on-time deliveries out of 500 total shipments:

On-Time % = (475/500) x 100 = 95.0% - Excellent

Why 95% Is a Common Benchmark

On-time delivery performance is one of the most commonly tracked carrier scorecarding metrics - most shippers target a carrier on-time rate of 95% or higher as the threshold for reliable service, using this figure consistently over time to inform carrier selection and contract renewal decisions.

Track This Over Time, Not Just Once

A single snapshot on-time percentage is less useful than tracking this metric consistently across months or quarters - a declining trend, even if the current figure still looks acceptable, is often the earlier and more actionable warning sign of a deteriorating carrier relationship.